One layer between your systems and your recovery team
Your systems
- CRM
- Collections
- Case management
TRAICE
OEM connectivity + intelligence layer
Your recovery team
- Dashboard
- Alerts
- Exports & API
What you send us
VIN list (CSV)
Send us your portfolio as a CSV. Add or remove vehicles at any time.
API push (optional)
For lenders who prefer it, portfolio updates can flow via API from your core system.
What you get back
Web dashboard
Role-based access for recovery ops, collections, dispatch and oversight.
Email + webhook alerts
Recovery-triggered notifications for eligible cases in your portfolio.
CSV & PDF exports
Case-level exports for reporting, audit and internal circulation.
Optional API pull
Programmatic access to intelligence for lenders with internal recovery platforms.
What does not change
TRAICE does not touch your CRM, your collections platform, or your infrastructure. There is no software to install.
- Your CRM and collections system
- Your recovery agents and field partners
- Your IT infrastructure and security perimeter
- Your existing case-management workflow
A ready-to-use web platform, not an IT project
No hardware. No changes to your IT stack. No changes to your existing process. Integration into your own systems is optional and comes later.
Contracting & DPA
Straightforward controller–processor agreement scoped to your use case.
Portfolio onboarding
Share the vehicles in scope. We handle manufacturer connectivity setup.
Team works in the web platform
Accounts created, your team logs in and works in the browser. No install, no integration project.
Optional integration later
If you want the data in your own systems, we build that together — typically in a few days.
Ready to see the integration?
A 30-minute working session. We walk through inputs, outputs and how TRAICE sits alongside your existing IT.